Poor Customer Service: Hurts Your Bottom Line
In relationships that you have with important people in your life, if you routinely ignore customer complaints and devalue feedback, most therapists would label your behavior as dysfunctional—abnormal...
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The Problems with Gmail for Customer Support
Desk.com has recently released our latest eBook: The Ultimate Guide: Evolving from a Shared Email Inbox to a Social Help Desk. Our team spent months gathering data and learning points about the...
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